Caleb Monk
Product Design
•
UX/UI Design
•
UX/CX Research
•
Prototyping
•
AI Automation
•
Product Design
•
UX/UI Design
•
UX/CX Research
•
Prototyping
•
AI Automation
•
Product Design
•
UX/UI Design
•
UX/CX Research
•
Prototyping
•
AI Automation
•
Systems-thinking UX designer simplifying complex workflows for the future,
today.
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Projects
Recent Projects
British Airways Usability Research
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In 6 usability sessions, 4 of 6 participants skipped the travel class field on British Airways' landing page and never compared an upgrade fare.
TTRPG Companion App Concept
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Weekly critique pushed this TTRPG app concept from a dark, color-heavy palette to an accessible, paper-inspired design system I've since reused.
ALDI Customer Experience Research
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Four in-depth interviews and shadow sessions showed where ALDI's efficiency breaks down in the aisles, for shoppers and employees alike.
